1. Introduction
In compliance with Section 43 of the Electronic Communications and Transactions Act 25 of 2002 (ECTA), InstaBiz hereby provides the following disclosure to all users of this website and its associated digital services.
2. Business Identity
| Trading Name | InstaBiz |
| Registered Legal Name | Instabiz (Pty) Ltd |
| Registration Number | 2021/365293/07 |
| VAT Registration Number | |
| B-BBEE Status | Level 4 |
| Date of Incorporation | 1 February 2021 |
3. Contact Information
| Physical Address | Ashley Drive, Gillitts, Durban, KwaZulu-Natal, 3610 |
| Postal Address | Same as physical address. |
| Telephone | +27 65 966 4042 |
| Email Address | hello@instabiz.co.za |
| Official Website | https://new.instabiz.co.za |
4. Nature of Business
InstaBiz is a South African digital services provider offering the following services to businesses operating within the Republic of South Africa:
- Websites & Domains — design, development, hosting and domain registration
- Software Solutions — custom software development and software-as-a-service (SaaS) products
- Online Learning — accredited and non-accredited digital learning programmes and courses
- Compliance Services — assistance with regulatory and legislative compliance for South African businesses
All services are provided in accordance with applicable South African legislation, including the Consumer Protection Act 68 of 2008 (CPA) and the Electronic Communications and Transactions Act 25 of 2002 (ECTA).
5. Pricing and Currency
All prices displayed on this website are:
- Denominated in South African Rand (ZAR)
- Inclusive of Value Added Tax (VAT) at the current statutory rate of 15%, unless otherwise stated
- Subject to change without prior notice
- Confirmed at the time of transaction or quotation
6. Industry Body Memberships and Codes of Conduct
InstaBiz is not currently a member of any formal industry body. We conduct our business in accordance with all applicable South African legislation and generally accepted commercial practice.
7. Dispute Resolution
InstaBiz is committed to resolving any disputes or complaints efficiently and fairly. In the event of a dispute arising from the use of this website or any services provided by InstaBiz, the following process applies:
- Contact us directly — submit your complaint in writing to hello@instabiz.co.za. We will acknowledge receipt within 2 business days and aim to resolve the matter within 10 business days.
- Escalation — if the matter is not resolved to your satisfaction, it may be referred to an ombudsman or applicable regulatory authority.
- Legal proceedings — if the dispute remains unresolved, either party may refer the matter to a competent court with jurisdiction under the laws of the Republic of South Africa.
This dispute resolution process does not affect your statutory rights under the Consumer Protection Act 68 of 2008 or any other applicable legislation.
8. Governing Law
This disclosure and all transactions concluded through this website are governed by the laws of the Republic of South Africa. Any legal proceedings arising from or related to the use of this website shall be subject to the jurisdiction of the South African courts.
9. Updates to This Notice
InstaBiz reserves the right to update this disclosure notice at any time to reflect changes in our business details or applicable legislation. The effective date at the top of this document will be updated accordingly. Continued use of this website following any update constitutes acceptance of the revised disclosure.
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